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August 21, 2009


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If you plan a 3 month pilot, you give yourself a reasonable amount of time to prove out the choice, refine it and be able to communicate to the rest of the organization the value the solution is providing

The process of post card making—“lyric documentary” in Evans’s phrase —also seems a pretty good model for the way human memory in general works, overlaying the original sensory data with tints of recollection.

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